When you're doing the Wireless Real name certification project at the hotel, a lot of people come up and ask."What kind of authentication do you support?""How much for one?"These two questions are certainly asked, but not the first. We have seen too many projects, technical options are well discussed and priced, and it turns out that the site is looking at conditions that do not support the desired deployment patterns, or that the hotel PMS has no data interfaces to draw on, and eventually the programme is re-starting, with a more than double the duration of the project.
Let's figure out how the hotel's wireless coverage works.
The first is a network of hotels with their own self-establishment, the AC+AP deployment model, and their own export, which can be controlled. In this case, the real name Authentication Gateway has a flexible choice of bypassing or co-location. The second is a packaged operator, the guest room AP is an operator's equipment, and the export is also on the operator's side, and the hotel itself has virtually no web management rights. This latter situation is very common in small and medium hotels, where operators have put APs in the guest house and put an Internet account number on the front desk.——You have to negotiate with the operator, get control of the network exports or add a layer of your own gateway equipment in front of the guest room AP.
There is also a more troubling situation: hotels have recently been remodeled online, but the adaptation program was designed several years ago without any consideration of the need for compliance certification.
Can PMS give the data required for a real name authentication?
The real name of the hotel and hotel scene is fundamentally different from that of a normal mall: the guest's identity information is already in PMS, which theoretically does not require the tenant to enter his ID number manually. This logic sounds good, but the most common obstacle when he arrives is that the PMS interface is closed.
The mainstream PMS brands on the market, such as Opra, Western Soft, Green Cloud, Middle and Soft, some open up standard APIs, some provide only database-only accounts, some simply do not give external interfaces. If they don't get PMS data, the authentication system is returned to a manual ID input pattern for residents, which makes it very difficult to see how the experience is going to change.——Manual identification numbers are almost impossible to perform, especially for foreign guests or older persons who do not know much about mobile phones.
If the PMS interface document is available in the pre-project period or at least confirm with the front desk what guest information fields they can get, whether they are connected to room numbers, whether the connection is real time or delayed, these three messages directly determine the subsequent authentication process design.
What is the point of compliance with the local public security requirements?
In some cases, a simple mobile phone number is required. In others, the request to be connected to the back office of the security guard is made in real time, and in other cases the Internet log must be kept for more than six months and the format conforms to the Ministry’s uniform standards.
Many hotels, when they're project-selection, hear a lot of price variations, for the same reason:"Wireless real name of hotel and hotel"The degree of need to be achieved varies from place to place. One system that only carries a mobile phone and another one that provides real-time identification plus public security reports, with a three or four times price difference.
It is recommended that the local Internet service be identified with specific requirements during project formulation, that written documents be obtained and not just in sales or agency mouths."It's usually the same.". Once the compliance requirements are not clear and later ordered, that cost is no longer tens of thousands of dollars.
Can you handle the bandwidth and co-processing capability of the export?
There is a very special traffic model at the hotel: there will be a clear peak of Internet access between 7 and 10 p.m., where all members return to their rooms, brush video and call videoconferences. If the real name Authentication Gateway is not enough for co-processing, the peak certification page is out, the validation process is over.
Confirm the maximum number of simultaneous connections to the gateway equipment, the processing capacity for each second of certification requests and the cost of storage in CPUs at peak stages. These technical indicators must be measured when selected, not just by the nominal values on the specifications. There is a simple way: when you get the device, we simulate the hotel ' s co-location in the test environment, using 200 devices to authenticate simultaneously and see how well it works.
The technical selection of wireless real name certifications in hotels and the difficulty of project landing depends to a large extent on whether these four prerequisites are clearly identified at one time. The conditions on site go into the field without being clear, basically amounting to burying themselves. The construction window, rollback programme and emergency contacts were identified in the pre-project period to avoid many unexpected situations before being connected.