Support

Access to information first, then technical support for communication

Provision of product information, programme downloads, technical documentation, video tutorials and frequently asked questions portals; direct presentation of scenes and contact calls if further assistance is required.

Downloads

Download publicly available software installation packages and consult the corresponding instructions.

Install Package Use description

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Solutions

Download programmes by university, senior post, middle-level, enterprise, hospital, hotel, dormitory and special web site.

School Hotel Enterprise

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Tech Docs

View equipment docking, system configuration, start-up guidelines and common technical instructions.

Configuration Description Device docking

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Videos

View product installation configurations, functional presentations and daily transport instructional lists.

Install Configuration Function Presentation

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FAQ

View common problems in authentication, access, interfaces, operations and implementation.

Authentication Interface

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• Rapid consultation

Just the scene and the phone number.

No equipment model, unit, budget and details are required and each item is confirmed in the follow-up communication.

• Feedback on issues and technical communication

Contact technical support

Technical support telephone:13183808118 (Micromail equal)

Air:028 - 86679789