How do you check the system when the hotel WiFi is connected to the guest?"Who are you?"The hotel WiFi certification system supports a variety of authentication methods, with different ways characterized by ease of operation, traceability, complexity in deployment and marketing values. Hotels need to select the most appropriate combination of certifications based on their own customer characteristics, brand positioning, compliance requirements and business objectives.
Mobile phone number authentication
The mobile phone number authentication code is the most widely used authentication method in the current hotel WiFi."Get the authentication code"button. The tenant enters its cell phone number, clicks on the access code, and the system sends a text message to the cell phone number via SMS gateway containing the authentication code, and the guest enters the received identification code on the page, clicks on it."Login"or"Online"The greatest advantage of the process is that the mobile phone number authentication code is done in 30 seconds to one minute. The Internet code is traceable: every online record has a real cell phone number that fully meets the WiFi requirements for public spaces under the Cybersecurity Act. In case of an incident, the public security authorities can quickly locate a mobile phone number to a specific guest. The disadvantage of a mobile code authentication is that there are relatively many operational steps, and the occupants need to enter their cell phone numbers and identification codes manually. There may be certain thresholds for elderly tenants who are not familiar with smartphone operations. Moreover, SMS certification requires hotel access to SMS gateways, which incurs some costs (usually a fraction per person) of text messaging, and for hotels with high passenger traffic, it is a significant expense in one year."First authenticated SMS authentication, subsequent exemption": The first connection between the occupants requires a text message to verify that the system records its MAC address and automatically releases the same device when reconnects within a certain time (e.g. 24 hours or during the stay), without double verification.
WiFi authentication for the WeCharlie company
The WiFi certification of the CVC is a way of certifying that has become more popular in recent years, especially with regard to branding and hotel operations run by members."WiFi, WeissLi", the guest scans the 2D code with a micromail or clicks on the connection button in a micromail and the micro-letter calls automatically"WiFi, WeissLi"Function, guest click"Connection"After that, the system has been certified through an OpenID with micro-letters, and the occupants do not have to enter any information or a single key. The process is usually completed in 5 to 10 seconds, with very fluid experience. The advantages of WiFi certification are clear: one is extremely simple and residents need not enter their mobile phone number and authentication code, but only a little bit by letter, with little learning costs; two are high marketing value, and after the guests use WiFi, the system can direct customers to the hotel's micro-constituency public, turning a one-time guest into a permanent fan and laying the foundation for subsequent sales, repurchase recommendations, campaign delivery; Third, the micro-mail OpenID is not a real cell phone number but it is the only one that can be used as an identifier for the log. The WiFi certification of the micro-letter company has the disadvantage of requiring a liver to use a micro-mail and not using a guest who does not use a message (e.g. some foreign tourists); and the need for a hotel to have a certified micro-public."WiFi, WeissLi"The configuration of the functionality, with deployments having a certain technical threshold; third, micro-mail OpenID does not equal real cell phone numbers and may need to be supplemented by other means under strict real name requirements."WeiFi is the main company, and cell phone numbers are supported.": The combination strategy: both micro-letter WiFi and mobile phone number certification are available on Portal pages, with the tenant being free to choose between experience and marketing and meeting real name compliance requirements.
House number + family name certification
The name of the dwelling + surname is a method of certification that is linked to the depth of hotel operations. Once the occupants have connected WiFi, enter their room number and surname (or symphony) at the Portal page, send this information to the hotel ' s PMS (Hotel Management System) for verification, return it to the room with information on whether the family name matches and the residence status is valid, and verify that the system has access to the Internet after adoption. Second, the system provides differentiated bandwidth and services based on information about the type of dwelling, membership, number of stay, etc., such as a higher bandwidth for administrative floors and suites, and exclusive Portal pages for VIP members; fourth, the network is working well, only when the actual guest is able to know the correct combination of room numbers and surnames. The disadvantage of the PMS system is that it needs to be connected to hotels, and different brands of PMS interface agreements (e.g., mid-soft, west soft, Fidelio, Opera) have a certain workload for connection development; in addition, in cases where multiple people live in one room, all occupants use the same room number certification, which makes no distinction between the residents who are online and the logs are retraced with rough particles. In practical applications, the PMS code + family name certification is often used in high end hotels and fine hotels, which usually have mature PMS systems, focusing on privacy protection and personalized services. Some hotels also have WiFi connection guides and room number certification instructions on their cards or welcome cards in the rooms to facilitate rapid access by tenants.
Other methods of authentication
Apart from the three main forms of certification, the WiFi Certification System supports other authentication methods that are appropriate to a given scenario. Fixed password certification: a hotel has a uniform password for WiFi (or different passwords by floor/area) and a password is entered into when a tenant connects to it. Membership card/member account: hotel members can use membership card numbers and passwords (or cell phone + member code) to authenticate the Internet, automatically connect information about their members and provide exclusive bandwidth and services. This is a way for a well-developed network of hotels that enhances the sense of belonging and loyalty of their members. One key is exempted from certification: guests contact WiFi by clicking on Portal page after connecting them to WiFi"One key to access the Internet"button. This is the best way to experience, but it does not have any retroactive capability and does not meet real name requirements. It is usually used only for temporary event scenes with minimal security requirements (e.g. open fairs in hotels, job fairs, etc.) and needs to be supplemented by other means (e.g. on-site registration). 802.1X Certification: Resident ' s terminal configuration 802.1X client, authentication using user names and passwords. This approach is the most secure and often used in hotel network and office network, and is not suitable for a public WiFi for guests (because residents are unwilling or unable to install 802.1X client). In actual deployment, hotels do not usually use only one type of certification but rather a variety of authentication methods according to the region and the group. For example, room areas are certified using room number plus surnames, halls and restaurants are certified with micro-letter company WiFi or mobile phone number, conference rooms are issued with fixed passwords or exclusive meeting numbers, and staff areas are certified with 802.1X. A flexible hotel WiFi certification system should support this multi-regional, multitact authentication combination.
Recommendations on the selection of methods for accreditation
In selecting the WiFi certification, hotels should consider several factors in a comprehensive manner: first, compliance requirements, according to local cyber security regulations, to determine whether real names must be implemented and if real names are required, mobile phone code or home number plus family name certification is an option; second, guest group characteristics, where customers are dominated by young business people, with high acceptance of WiFi by micro-Credit; mobile phone code or room number certification is more appropriate if residents are predominantly elderly; if there are more foreign tourists, consideration needs to be given to providing authentication that does not require a trace letter; third, brand positioning, high end hotel emphasis on privacy protection and personalization services, and home number+ surname certification is a better choice; Economic hotels focus on cost control and fast-tracking, mobile code certification or fixed passwords are more practical; chain hotels focus on member operations and brand unification, membership card certification and the WiFi combination of micro-credit companies are more valuable; fourth, marketing targets. If a hotel wishes to direct its residents through WiFi to public numbers and build fans, WiFi is the best option; if a hotel wants to collect a resident cell number for SMS marketing, it will be more directly certified with a mobile phone number authentication code; fifth, technical capacity, housing + family name certification requires PMS docking, and the WiFi network needs a public configuration, and the hotel needs to assess whether its own technical team or supplier has the ability to do these matchings. A practical suggestion is not to pursue."One way to get everything done.", but use"Main authentication method + supplementary accreditation"The combination, which provides two or three types of certifications for the host population, both to ensure coverage and to improve the experience. At the same time, the authentication is not static; hotels can periodically adapt their own certification strategies based on operating data and feedback from the host.
The WiFi certification system for hotels is certified in a variety of ways, from mobile code to micro-mail company WiFi, and from home + family name to fixed passwords. Hotels should choose the most appropriate combination of authentication methods based on their compliance requirements, guest characteristics, brand positioning, marketing goals and technical capabilities, and continue to optimize their operations. The selection of certification modalities not only affects the live-in experience but also relates to hotel safety compliance, brand image and marketing effectiveness, which are important components of the hotel WiFi deployment.