The choice of wireless real name certification devices for hotels and hotels is a concern that most people focus on prices, brands, and whether public security certification has been passed. These are basic screening conditions, of course, but they can be used only to make decisions in these dimensions, and there are unexpected problems when they come online.
The simultaneous certification process is more important than you think.
It's in a lot of equipment specifications."Maximum number of users supported"It's static, which means that so many users can be registered in the system. But unlike business offices, hotel hotels have a large number of new customers who do their first certification every day and are concentrated on the afternoon peak and evening peaks.
It really needs to be a concern."Number of certificates issued per second"——If the equipment is certified at one or two requests per second, there will be a peak when the guest can be able to wait for the first request.
It is proposed to do a pressure test at the selection POC stage: Simulate the target hotel size and issue a request for certification, depending on actual processing time delay and success. The gap between the data in the equipment specifications and the actual measurements sometimes exceeds your expectations.
Portal reoriented compatibility and stability
This parameter seems a little bit off-limit, but it's a live wireless hotel certificate."Perceptions are normal speed.". The current mainstream authentication trigger is the re-direction of HTTP: the host link opens a browser to any HTTP page after it has been connected to WiFi and the gateway redirects this request to the authentication page.
The problem is that different mobile systems and different browsers are treating HTTP in a different way. IOS devices have their own mechanism for Portal detection, and the custom ROM of various Andre manufacturers has been implemented differently. Some gateways are well-directed on iOS, so they don't play authentication pages on some Andre phones. This is not a broken gateway, but compatible.
The choice is best made to use the current mobile phone model, which is currently in the market, for a compatible test."We support all mainstream equipment."However, there are no specific compatibility reports and it is recommended that a focus be placed on them.
Certification capabilities in HTTPS environments
The problem was not serious in previous years, because most of the pages were HTTP and were well-targeted. But the prevalence of HTTPs has been high for the last two or three years, with many users defaulting that their home page is HTPS. If the first open page after WiFi is connected to HTTPS, the traditional HTTP reorientation will be ineffective.——The browser rejects the middleman's reorientation.
This means that NATSHEL_AUTH_GATEWAY needs to support more modern technical tools for authentication triggers, such as TPCP interception and temporary HTTP connections creation or guidance using the Portal detection mechanism at operating system level. When you select a model, confirm what options are available for equipment to authenticate in an HTTPS environment, and if there are any landing cases.
The actual PMS docking capability is not"Support docking"Four words.
Basically, all the producers who do wireless real name certification at hotels and hotels say,"We're supporting PMS docking."But..."Support docking"The actual difference between the four words can be very large. Some just say custom development, some have a standard docking module available but not validated on target PMS, and others do have a docking but only as far as possible."Read guest name"This level.
When you choose, it is suggested that questions be asked: Which PMS brands did you have? What fields do you have (name, ID number, room number, time of residence, time off)? Are the data synchronized in real time or scheduled? If PMS changes your docking module, do you want to re-develop it?"Support docking"Just a label.
Local redundancy and offline capacity
The Internet export problems of hotels and hotels are common, especially the broadband used by small and medium-sized hotels, which makes it difficult to be stable. If Authentication Gateway ’s certification logic depends on cloud services, the exit is interrupted and the occupants cannot access the Internet. This creates a terrible paradox: WiFi is good, but because the authentication server does not connect to the clouds, the residents cannot use WiFi.
So Authentication Gateway must have local offline capability: even when it breaks down with the cloud management platform, local certification services can continue to work for at least a while. This local ability includes authentication processes, log records and access channels. Logs can synchronize to clouds after the link is restored, but not by affecting real-time authentication because the link is broken.
The key is to clarify the technical parameters above, which are easy to run in practice, rather than just looking at signs, prices, and certification qualifications. The year after being on line, it's more valuable than tens of thousands of dollars saved in previous years. For hotels with chains or multiple hotels, the value of cloud management platforms is multiplied many times when they are delivered. When systems upgrades, strategy adjustments, or trouble-checking are done, it is unacceptable to have a door shop run over if it cannot be remotely centralized.