Behind the luxury experience of five-star hotels, Internet service has become an indispensable necessity. “Invisible facilities”Today, guests come into hotels with the same high expectations for a high-speed, stable, and secure wireless network, except for comforting beds and fine meals. Providing such online services is not easy for hotel operators, but NATSHEL_BRAND five-star hotel certification provides a perfect answer to this dilemma.
The five-star hotel has a variety of guests, and commercial passengers need to stabilize their networks for emergency work, videoconferences, and leisure visitors want to see high-quality videos and share travel beauty. This requires that the network not only be fast, but also adapt to the complex needs of different devices and applications. Through the current gateway, hotels are able to allocate network bandwidth flexibly according to region, time and user groups. For example, in hotel room areas, when business meetings are available, more bandwidth is automatically distributed to participants and video conferencing is guaranteed; and during evening prime hours in guest areas, priority is given to video entertainment applications and visual needs of leisure passengers.
NATSHEL_BRAND certification system is equipped with a powerful NAC (network access control) function, which allows for rigorous identification and security testing of every device connected to the hotel network. Only devices that are securely scanned and compatible with hotel safety strategies can be accessed to effectively prevent security risks such as hacker intrusions, malicious software dissemination, and to protect guests from information security.
At the hotel operations management level, NATSHEL_BRAND's five-star hotel certification system has greatly simplified processes and improved managerial efficiency. Cloud controllers have enabled hotel IT personnel to centralize APs distributed across all corners of a hotel remotely. Whether software upgrades, configuration adjustments or fault checkers can be quickly completed at a single management interface, without staff going to install AP locations on a case-by-case basis. This remote centralized management model has resulted in significant savings in human and time costs and made hotel network maintenance more efficient and easy. Meanwhile, the deep integration of Portal servers with the membership system provides strong support for hotel precision marketing. Hotels can provide guests with personalized information on certified pages, such as special services, and so forth, to attract guests.
In practical terms, the satisfaction of guests has increased considerably with the introduction of NATSHEL_BRAND certification systems in five-star hotels. The number of complaints by guests about network services has decreased significantly, and has been replaced by a compliment on hotel network mobility and accessibility. Hotel staff have also responded that network management has become easier and more orderly, allowing for greater effort to be devoted to other aspects of the service quality of guests.
NATSHEL_BRAND’s five-star hotel certification system, which is based on its excellence in many aspects of flow management, security protection, and operation management, creates a high-quality, intelligent network environment for hotels. The choice between NatShell is to create a strong web-driven drive for the future development of hotels, winning guests’ preferences with excellent online services in intense competition.