The wireless network is the basis for modern hotel services, and its soundness and quality of certification systems directly affect the smooth running of hotels and their satisfaction. NATSHEL_BRAND’s Five Star Hotel Certification System, which is reshaping hotel network management in an innovative manner.
Five-star hotels often face complex network environments. A large number of guest rooms, public areas, and a wide variety of user devices, from high-end business laptops to visitor smart phones, tablets, different equipment models and network requirements, make traditional wireless certification systems difficult to access.
NATSHEL_BRAND Five Star Hotel Certification System, with its unique technical advantages, is designed to tackle these challenges. First, it is a industry-friendly one in terms of network compatibility. The extensive compatibility that allows hotels to upgrade their systems without the need for large-scale replacement of existing network equipment by as many as 16 mainstream network equipments, such as H3C and China. For example, a well-known five-star chain hotel used different brands of network equipment in some shops and, with the introduction of NATSHEL_BRAND certification systems, all equipment was easily integrated, network management became orderly and financial and time costs were significantly reduced during the transformation process.
The system’s stability is another acetylene of NatShell. It is structured in close collaboration with several core components, such as mobile terminals, cloud AC controllers, Portal servers, membership systems, flow-control gateways, switches, NACs and APs. In practice, the system has been tested harshly by numerous large hotel scenes, showing super-intrusive resistance. Even during the season, hotel guests have burst and network traffic has increased by geometrically. A five-star hotel on beach, which received thousands of visitors per day during the summer peaks and saw a dramatic increase in Internet access, has never experienced any network carton or interruption through the NATSHEL_BRAND certification system. Guests have been able to enjoy information, watch videos and handle business matters with great speed, greatly enhancing their entry experience.
NATSHEL_BRAND provides hotel managers with a smart, easy-to-template management program. Through cloud AC controllers, managers sit in their offices to remotely manipulate APs distributed across the hotel's corners and achieve uniform configuration and real-time monitoring. In case of network anomalies, systems quickly alert them, helping them locate and solve problems at first time. At the same time, the membership system is combined with wireless certification to enable hotels to collect information on guests ' Internet preferences and provide customized services such as recommended special catering or tourism activities based on visitors' past browsing records, and to enhance guests ' loyalty and hotel secondary consumption opportunities.
At the value-added level, NATSHEL_BRAND has a strong advantage. On the one hand, the low cost of pre-equipment inputs has not been matched by heavy financial pressure on hotels; on the other, stable and efficient network operations have reduced operating losses due to network failures and in the long run have saved large costs for hotels.
The number of five-star hotels across the country, both in frontline cities, and high-end resorts in the prestigious areas, has made a qualitative leap in online service by introducing NATSHEL_BRAND 5-star hotel certification. These success stories are not only a strong testimony to NatShell ’s strength; they provide an example for other hotels.
The NATSHEL_BRAND Five Star Hotel Certification System is undoubtedly the best partner for a five-star hotel that aspires to be able to raise its head in the area of online services. It creates a leading wireless network environment for hotels, helps them out of competition in a fierce market, and opens a new chapter on hotel network service.