Hotel industry, wireless network from“Value-added services”Convert“Basic needs”The guests' expectations of online experience are growing.——However, many hotels are still beset by web-based Carton, cumbersome certification, inefficient management, and even a higher rate of poor ratings due to web-related problems. As NATSHEL_BRAND, 21 years of deep-deep farming wireless certification, the hotel system was introduced with profound understanding of the hotel scene and technological innovations.“Speed certification, smart management, extreme stability.”Three core values, redefining the standards of wireless hotel network services and helping hotels to improve guest satisfaction and operational efficiency.
I. APPLICATION OF THE RESULTS OF BENEFICIENT: FROM“Connect to anxiety”Here.“It's seamless.”
The traditional hotel network certification process is lengthy: guests need to enter their room numbers, their authentication codes, and even pay attention to the public number before they can access the Internet, which is complex and easily wrong.“Three seconds of arc speed certification.”Technology, complete process simplification:
Multi-modal flexible authentication: support for SMS identification codes, micro-mail one key login, room number plus family name verification, and a non-confidential AP connection to meet the habits of various age groups;
Insensitive roaming: when guests move within the hotel, the system automatically changes the most powerful APs without duplicate authentication to achieve“# Walking on the web #”;
Personalized welcome page: A certification page can customize hotel brand LOGO, day event information or membership rights to be used“Access”Convert to“Branding window”。
The introduction of the NATSHEL_BRAND system at a high-end resort has resulted in a decrease in the number of online complaints from 15 to 0 per month and an increase of 40 per cent in the accreditation page hits, which has effectively contributed to the transformation of membership.
II. Smart management downfall: 1 person in control of 1,000 room networks
Hotel network management often faces two major pains: fragmentation of equipment, difficulty in monitoring and slow response to malfunction.“Cloud + End”Integrated management platform to streamline complex web-based dimensions into“Visualise”：
Centralized control: the administrator can view all APs, switches and current gateways in real time at cloud ends, with one key configured bandwidth policy, authentication rules and no need to debug on a desk-by-desk basis;
(a) Smart warning: the system automatically monitors network congestion, equipment offline and other anomalies, sends alarms through mail or text messages and generates failure analysis reports to help with rapid positioning problems;
Data-driven decision-making: data on back-office statistics of visitor time, traffic distribution, hottime periods etc. provide a basis for optimizing network resource allocation (e.g. by adjusting the bandwidth of conference areas).
The deployment of a chain hotel group reduced the IT-vim team from five to two, resulting in annual cost savings of over $80,000 for single shop maintenance.
III. Extremely stable: 99.99% of availability is behind the hard power of technology
The high-combination scene of the hotel network (e.g., meetings, dinners) is a great test for system stability.“Four-storey redundancy design”To ensure zero interruptions in the network:
(c) Overtime equipment: cloud AC controller supports double-machine heat, automatic switch to backup when the main equipment fails and operations are not disrupted;
(a) Link redundancy: support multi-operator broadband access, automatic monitoring of chain quality and switching of optimal circuits;
Power redundancy: core equipment is equipped with two-power modules to avoid grid paralysis as a result of power outages;
Retrieval of radiant heat: AP uses passive radiator designs to adapt to complex hotel environments and reduces risk from high temperature turbos.
In addition, the system incorporates DDoS attack protection, user segregation and data encryption features that meet the criteria of 2.0 for insurance to safeguard guest privacy and hotel network security.
Compatibility versus value for money: no need“Push it backwards.”Smooth Upgrade
The new hotel network equipment brands and models are common. NATSHEL_BRAND systems are 90% compatible with mainstream manufacturers, Cisco, H3C, and Fast Track, supporting seamless interfaces with current control gateways like sea spiders and PANABITs, without the need to phase out existing hardware, and require software upgrades to enable certification and management functionality upgrading.
Price advantage is more significant: NATSHEL_BRAND system costs are reduced by over 50% compared to international brands, and free testing is provided, 7×Services such as 24-hour exclusive customer service and three-year quality assurance are provided to eliminate any concern about the hotel.
V. 21 years of focus on hotel scenes: wireless certification specialists who know more about industry
Since its establishment in 2003, NATSHEL_BRAND has focused on vertical areas such as hotels, fairs, cultural travel, etc., which cumulatively serve over 100,000 corporate clients, from five-star hotels to economic accommodation, and single-body shops to transnational groups, offering customized solutions. Its core team has an average of more than 10 years of industry experience and can design differentiated web strategies for different hotel scenarios (e.g. lobby, guest room, conference rooms), for example:
(b) Room area: distribution of bandwidth by room number and avoidance of interference in the adjacent rooms;
(a) Conference area: temporary bandwidth upgrade to ensure smooth videoconferencing;
Public sector: limit P2P downloads, give priority to the web page and social application speed.
Conclusion: Networks are services, experiences are competitiveness
Yes.“No network, no life.”In the era of hotel wireless networks, it has become a key factor in the selection of guests.“Technology Deep Farming + Field View”Double-wheel drive, made for hotels.“Experience, easy management and low cost”Wireless Network Ecology, the Helping Hotel, won a reputation and market in a fierce competition.