Against a backdrop of rising hotel operating costs and growing demands for network services, a WiFi certification solution that reduces operating costs while improving service quality is an urgent need for the hotel industry. NATSHEL_BRAND, based on 21 years of industrial in-depth farming experience, has launched the Hotel WiFi certification solution to create a new business paradigm for hotels with innovative technologies and deep service delivery that will reduce efficiency gains.
Integrated architecture, reducing equipment and human costs
The traditional hotel WiFi certification system often requires multiple independent equipment to work together, not only for high procurement costs, but also for frequent maintenance. NatShell solution uses an integrated architecture design that integrates cloud AC controllers, Portal servers, flow-control gateways, etc. Hotels do not need to purchase many devices, and simply deploy a system that enables them to perform WiFi authentication, traffic control, equipment management, etc. At the same time, systems are simple interfaces that allow non-professional technicians to move quickly, reducing their reliance on specialized drivers and significantly reducing human costs. The introduction of a chain of hotels has resulted in a 40 per cent reduction in equipment procurement costs and 35 per cent reduction in manpower costs for transportation.
Smart failure alert, guaranteed zero break.
The impact of network failures on hotel operations is not negligible, and when problems arise, they may affect the residents’ experience as well as cause loss to customers. NATSHEL_BRAND’s WiFi authentication solution has an intelligent failure early warning system that pre-judges potential malfunctions by monitoring the operational state of equipment such as AP, switchboard, etc., in real time, combining large data analysis techniques. When anomalies are detected, the system sends early warning information to managers immediately and provides detailed troubleshooting guidelines. For example, if a signal instability occurs in AP in a given region, the system automatically locates the failure point and recommends checking AP connection or reboot devices. This active mode of transport reduces the response time for hotel network failure to minute level, secures the network 7×24 hours to steady operation.
Personalize and raise the hotel brand image
The NATSHEL_BRAND WiFi certification solution supports high individualization, and hotels can customise customized certified pages according to their own branding and service features. From page colours, LOGO displays, to promotional files, and service recommendations, they can be personalized. Through this individualization, hotels not only provide unique web experience for their guests but also enhance brand image and client appreciation and loyalty to the hotel in the certification process.
Multiple scenes fit to meet diverse operational needs
The hotel industry is rich in business and there are significant differences in the needs for WiFi certification from different scenes. The NATSHEL_BRAND solution provides customized adaptation options for various types of accommodation such as high-end hotels, fast-track hotels, residential accommodation, apartments. For high-end hotels, support is provided to deep integration with the hotel membership system, which allows rapid certification and differentiation services; for residential accommodation and apartments, flexible temporary account management functions are available to facilitate landlords’ allocation of network privileges to different tenants.
The NATSHEL_BRAND hotel WiFi certification solution, which brings innovative solutions to the hotel industry from multiple dimensions such as cost control, web-based transport, branding, and scenery adaptation. In a digital transition, NATSHEL_BRAND is chosen as a path to development that reduces efficiency gains and enhances competitiveness, and the Help Hotel is emerging from competition in the market.