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:: Customer case: hotel accreditation

Five Star Hotel - Jinjiang Hotel Case

The Jinjiang Hotel is the first five-star hotel in southwest China, located on the main road of Chengdu, the South Side Road, adjacent to the famous Nan River and close to the Temple Square. It was founded in 1958 with the name "Jud" and "Ten Gang" chosen by two seniors:

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Hotel profile

The Jinjiang Hotel is the first five-star hotel in southwest China, located on the main road of Cheng City, South Road, adjacent to the famous Nan River and close to the Temple Square. It was established in 1958 and selected by the two old men, Jude and Chen Yi.“Jinjiang.”This is the name of the museum.

In 1995, the Jinjiang Hotel was the first five-star hotel in southwest China.“Five Star Diamonds Award”In 2010, the Jinjiang Hotel won the highest prize of honour known as our hotel industry.——Venus Award. 2012: The United Nations was a great honor.

The Jinjiang Hotel is a flag of the Sichuan tourism and hotel industry, adjacent to the beautiful capital, the South River, with over 1,000 luxury customers, and provides a window for viewing the beautiful South River.

The Chengdu Jinjiang Hotel is the only six countries in the country that have ever been awarded by the American Association of Quality Services.“Five Star Diamonds Award”One of the hotels and became China.“The gold key.”Organization of the Southwest Chief Representative Hotel.

In recent years, the focus of competition in the hotel sector has shifted from hardware to service competition, with hotels strapping their brains to raise their own level of service awareness and service. The wireless network coverage at the Jinjiang Hotel is long-established as a signage hotel. More importantly, the hotel has not established a virtuous interaction with its customers through wireless networks and has failed to play its rightful role, thereby greatly reducing their effectiveness.

 

Needs analysis

NATSHEL_BRAND on the current wireless network and the ongoing development of the Jinjiang HotelWireless authenticationThe following needs can be met by introducing a targeted wireless certification solution:

Support for various forms of accreditation, including mobile SMS certification for ordinary customers and the automatic upgrading of regular clients to membership in the hotel membership system;

2. The current West filament system in the chain hotel, where customers can use their room number and identification card to access the Internet by painting their identity cards, with a room number as user name and six places after the ID number;

3. Support for MAC unconscious, with the client terminal being able to access the Internet directly without having to re-accredited once;

4. The certification page, the certification successful page, can be highly customized and multiple web design languages supported to meet the need for free design of the certification page; also the online feeding operations of the residential clients can be achieved by placing the entrances to the system on the certification page;

5. To be easily managed, enabling control management of access time, upload-down speed and validity for users connected to wireless networks;

6. If certified successfully, mandatory jumps to the hotel chain or other designated websites can be made and advertising and promotion can be effectively carried out;

7- Easy deployment, simple maintenance, easy to manage and simple maintenance of the overall equipment; and easy extension upgrades that will increase coverage and number of users in the future.

Programme characteristics

1) Wireless Access Certification

All mobile terminals with wireless capabilities have easy access to the wireless network and are reoriented to Portal authentication pages when a request for access to http is launched;

2) Authentication Page Customisation

Both certification pages/accreditation successful pages can be customized to their own requirements, supporting any page design language and achieving good page display; the certificate page and the certification successful page are free to design the carrying of advertising messages; and the feeding system links can be placed on the certification page, with customers in a place where they can order meals;

3) Page Jump

    When a user completes text messages or static password certification, it automatically jumps to the hotel chainer network or other designated sites to achieve secondary marketing of hotel chains, increase brand visibility and improve service levels;

4) Texting of cell phones

    (b) To authenticate the Internet by supporting mobile phones to obtain random passwords, which users can receive only by entering their own cell number, and wirelessly authenticated online by entering a password for certification within the prescribed time frame. The portal server will be connected to the membership system, which will send the client phone numbers to its member system, which directly generates members based on the cellular number;

5) Different regions can push different authentication pages

(a) Redirecting URLs based on wireless networks of different chains and chains to enable different hotels to deliver authentication pages for different content;

6) MAC NATSHEL_SEAMLESS_AUTH

Users need only enter a check-up account during the period of active Internet access, i.e. they can access NATSHEL_SEAMLES_AUTH on a hotel-wide basis, thus greatly improving user experience.

MAC is not perceptive, unlike a no-certification but rather a user-end based MAC authentication method that allows users to authenticate online without the user being aware of it and without any need for the user to do anything about the terminal.

7. Classification of Internet Access Strategies

(b) The level of membership of users is determined by the number of their mobile phones, and different levels of members adopt different strategies for accessing the Internet, which can be distinguished from and limited in terms of speed and length of access;

8) User management

A strong user management function that enables the setting of various authentication methods to authenticate upload, download speed and online length of users and manage wireless access user speed, number of online users, length of Internet access etc.;

9) Text-messaging and SMS marketing

Access to the Internet is obtained by entering text messages on PORTAL pages, usually for visitors.

(b) Access to cell phone number information for the certification of SMS messages through the NATSHEL_BRAND authentication system, facilitating secondary SMS marketing;

10) Extension of services

The full business process management of the hotel, including conference management, restaurant management and internal staff management, can be accessed later through PORTAL certification.

 

Effect Presentation

五星级酒店-锦江宾馆案例(图1)五星级酒店-锦江宾馆案例(图2)

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